2026 PASCAL Member Conference

Understanding how students use the library is essential to refining services and resources, but more holistic assessment also requires examining those who do not engage and the reasons behind their lack of use. At Coastal Carolina University, an annual Library Impact Study compares the academic performance of students who use library facilities, services, and resources with those who do not. While this study yields valuable insight into user outcomes, it does not fully capture the experiences, perceptions, or needs of students who are not identified as library users. To address this gap, non-users were surveyed about study habits, space preferences, and their sense of belonging in library environments. Integrating usage data with feedback from non-users provides a more comprehensive understanding of student behavior and engagement, illustrating how library spaces and services contribute to student success while identifying opportunities to expand the library's reach and effectiveness.